Help & FAQ
1. What products does MA GADGET sell?
We offer a wide range of new and professionally refurbished devices, including iPhones, Android smartphones, laptops, MacBooks, iPads, tablets, smartwatches, and mobile accessories from leading brands.
2. Are your refurbished devices tested?
Yes. Every refurbished device is carefully inspected, tested, cleaned, and quality-checked by our technicians before it is offered for sale.
3. Do your products come with a warranty?
Yes. Many of our products include a warranty. The warranty period may vary depending on the product. Please check the product page or contact us for more information.
4. Can I buy a brand-new device?
Absolutely. We sell both brand-new and refurbished devices. Product condition is clearly indicated on each product page.
5. Do you offer repair services?
Yes. We repair smartphones, iPhones, Android devices, laptops, and MacBooks. Contact us for a diagnosis and repair estimate.
6. What brands do you sell?
We offer products from popular brands including Apple, Samsung, Xiaomi, Redmi, Oppo, Realme, Honor, Lenovo, HP, Dell, Asus, Acer, and more.
7. Do you ship across France?
Yes. We provide fast and secure delivery throughout France.
8. Do you ship internationally?
Yes. We also deliver to many European countries. Shipping fees and delivery times vary depending on the destination.
9. How long does delivery take?
Orders are usually processed within 24–48 hours. Delivery times depend on your location and the selected shipping service.
10. What payment methods do you accept?
We accept secure online payments by major credit and debit cards, as well as other available payment options shown during checkout.
11. Can I pay in installments?
Yes. Eligible customers may choose installment payment options at checkout, subject to approval by the payment provider.
12. Can I return a product?
Yes. You may return your product within 15 days of receiving your order, provided that it is returned in the same condition as when it was delivered. The product must be unused, undamaged, and returned with all original accessories, packaging, manuals, and any included items. Products that are damaged, altered, or missing components may not be eligible for a refund or exchange.
13. How can I track my order?
You can easily track your order by visiting the Order Tracking page on the MA GADGET website. Simply enter your order number and the email address used when placing your order to view the latest status of your shipment. If you need any assistance, our customer support team is always happy to help.
14. Do you buy used phones or laptops?
Yes. We may purchase or trade in eligible smartphones, laptops, tablets, and other electronic devices. Contact us for an evaluation.
15. Do you sell accessories?
Yes. We stock chargers, cables, phone cases, screen protectors, power banks, headphones, wireless earbuds, adapters, and many other accessories.
16. Can I visit your store?
Yes! You are welcome to visit our store during business hours to explore our products, receive expert advice, or request repairs.
Store Address:
68 Rue André Karman
93300 Aubervilliers, France
17. How can I contact MA GADGET?
You can contact us by phone, email, or through the contact form on our website.
Phone: +33 7 80 23 92 53
Website: www.magadget.fr